Authentication error from PacsoftOnline/UnifaunOnline
Incident Report for Smart Send
Resolved
Unifaun has located the root cause of the problem and fixed the issue. The error was caused by a release that was rerolled shortly after the issue was noticed.

The incident can be seen here: https://unifaun.statuspage.io/incidents/l7n3k9b19gny
Posted Jan 29, 2019 - 13:57 CET
Monitoring
It seems that Unifaun has fixed their issue. No incident has yet to be reported by Unifuan. We are currently monitoring the incident.
Posted Jan 29, 2019 - 11:44 CET
Investigating
A lot of customers are experiencing an Unauthorized error (Incorrect credentials) when creating labels via PacsoftOnline/UnifaunOnline. We are investigating this with Unifaun.
Posted Jan 29, 2019 - 11:31 CET
This incident affected: Carrier EDI (used for shipping labels) (PacsoftOnline/UnifaunOnline shipping labels).